FREQUENTLY ASKED QUESTIONS

We’re Here to Help

WHAT DO I DO IF I HAVE BROKEN ZIPPERS/LOOSE BUTTONS AFTER SOMETIME?

We undertake to change broken zippers, replace lost buttons or steam iron your suits or vests against a service fee.

DOES EXECUTIVE WEARS OFFER EMBROIDERY SERVICES?

Yes, we do offer Embroidery services on a case by case basis (Corporate Customers). However as from experience employees prefer name badges giving them the flexibility in the use of their corporate wear after hours.

CAN I DESIGN MY OWN STYLE?

You are at the right place. This is your special privilege at the Lounge, where you can have the advice on the best materials and style as well. You can mix and match in your choice of colours and styles.

IF I HAVE AN UNEXPECTED MEETING, CAN I ORDER A SUIT WITHIN 24 HOURS NOTICE ?

Yes of course! Your urgency is our urgency. We ensure that we also keep our promise of quality garments. At the Lounge, we create clothes that exude happiness, optimism and energy in every seam.

CAN I COME WITH MY OWN FABRICS?

No, we strongly encourage our customers to select materials from our collection because we can guarantee suits made from our materials only.